Frequently Asked Questions

What is Business Continuity?
Why should businesses invest in business continuity services?
What is Disaster Recovery?
How is this different from the Avaya Enterprise Security Service?

1. What is Business Continuity?

Advance preparations to help ensure that an enterprise—or a critical technology within an enterprise—continues to operate despite a severe event such as a fire, flood, hurricane, explosion or other catastrophe.

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2. Why should businesses invest in business continuity services?

In addition to safe and professional business practice, there are a growing number of regulatory requirements making business continuity services a must. Government regulations, shareholders and investor requirements and mergers and acquisitions can demand a solid business continuity plan as part of the process. Enterprises such as financial institutions, pharmaceutical companies, Defense Department vendors and healthcare providers—as well as government and public infrastructure agencies—are facing new and stringent regulations about business continuity planning.

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3. What is Disaster Recovery?

Advance preparation to help ensure that business processes can resume functioning within a predetermined time after a severe interruption such as a fire, flood, etc. For example, organizations can plan to have their computer system resume functioning by backing up data, taking the data off-site, and having spare equipment available in another location.

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4. How is this different from the Engineering and Consulting?

Engineering and Consulting moves beyond helping organizations protect their networks from unforeseen vulnerabilities and malicious persons to address operations, information technology—the entire organization. We can help with business-wide improvement, allowing enterprises to make tough decisions now that could affect their very business survival during times of extreme stress.

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