An office or building used by the organization to conduct support activities that is not located within an organization’s headquarters or main location.

The effect on the business of a backlog of work that accumulates when a system or process is unavailable for a long period—a backlog that may take a considerable length of time to reduce.

A contract to provide a service which includes the method of performance, the fees, the duration, the services provided, and the extent of security and confidentiality maintained.

A list of alternative personnel who can fill a recovery team position when the primary person is not available.

Generally diesel generators used to provide sufficient power to operate equipment normally when commercial power fails.

Alternative operating method (i.e., platform, location, etc.) for facilities and systems operations in the event of a disaster.

Operating under normal conditions, i.e., without any significant interruptions of operations as a result of a disaster.

An all encompassing, “umbrella” term covering both disaster recovery planning and business resumption planning.

The most elementary activities, e.g., calculating gross pay, updating job descriptions, matching invoices to receiving reports.

The process of analyzing all business functions and the effect that a specific disaster may have upon them.

Any event, whether anticipated (i.e., public service strike) or unanticipated (i.e., blackout) which disrupts the normal course of business operations at a corporate location.

The costs or lost revenue associated with an interruption in normal business operations.

The disaster recovery coordinator may be responsible for overall recovery of an organization or unit(s).

A document containing corporate-wide policies and testvalidated procedures and action instructions developed specifically for use in restoring company operations in the event of a declared disaster.

 

A group of individuals responsible for maintaining and coordinating the recovery process.

A “near synonym” for contingency planning. It implies that the plan includes the tasks required to take the organization from the immediate aftermath of a disaster through the return to, or resumption of normal operations.

Any logical organizational element of a company, agency, or other entity. Contingency plan development can be organized by business unit to define manageable sized organizations to address in a single plan. Business units may reflect specific business functions, a defined section of the organizational chart, the domain of a manager, or some other criteria that provides a definition of scope. The data center is one of the business units in the organization.

The component of disaster recovery which deals specifically with the relocation of key organization personnel in the event of a disaster, and the provision of essential records, equipment supplies, work space, communication facilities, computer processing capability, etc.