Business Continuity Planning has three complementary features:

  • Risk reduction - the management of risks to prevent a disaster. This is done by identifying and assessing the risks faced by a Department at their premises which could result in a disaster;
  • Emergency Plan - crisis management of the incident when it occurs (Incident Control) to prevent it from developing into a disaster, and to lessen its impact. The priority is to evacuate staff and others when this is necessary, but essential or valuable information and objects can often be rescued without risk to personal safety;
  • Business Continuity Plan - a Plan for the fast, efficient resumption of essential business operations by directing the recovery actions of specified recovery teams. The three elements to consider are the continuity of:

    • Office services - premises, furniture, stationery etc;
    • Information technology - communications and computing services; and
    • Human and other resources - ensuring that staff:
      • are aware of the alternative arrangements;
      • have the resources they need; and
      • are productively employed.

The key tasks in Business Continuity Planning are to:

  • Identify which operations and supporting activities need to be restarted after a disaster, the maximum acceptable time limits by which they must restart, and the resources needed to restart them;
  • Identify contingencies for the required resources;
  • Select a cost-effective strategy for restarting operations;
  • Develop the BCP to guide and direct the restart of operations;
  • Test the BCP, train staff in how to use it, and keep it up to date
 
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