Information collected from the business impact analysis provides a subset of functions that are critical. To fine tune the priorities of these functions, a business process study is required. The basis of this analysis is collected early in the questionnaire under internal functional areas. This analysis looks at where workflows begin and end and gets down to the level of business processes and how each functional area of an organization is connected.

Suppose business function X is considered the most critical, based on the business impact analysis. However, business function X depends on inputs from business function Y before work can begin. Therefore, the process performed by business function Y must be recovered before business function X can begin work.

 
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