Agency
program managers have ownership responsibility and management
authority for the personnel, information assets, equipment,
and property used in fulfilling the goals of the program(s)
under their direction.
Program managers need to work in cooperation with the
agency business recovery coordinator, acting on behalf
of the agency head, for the purpose of recovery of all
critical business functions and information resources
within the agency. Program managers should assign custody
of program assets to appropriate staff and ensure the
staff is provided appropriate direction to implement
the defined procedures.
Typically, program managers should:
- Define the specific processes and resources that
need to be in place to minimize the impact of interruption;
assign responsibilities.
- Participate in the agency’s impact analysis
process to identify business functions required
by law or otherwise critical to the mission of the
agency and the State of Texas.
- Ensure participation between the program staff,
technical staff, and the business recovery coordinator
by identifying and selecting appropriate, cost-effective
strategies and procedures to recover business functions
and information assets.
- Ensure the proper planning, development, and establishment
of recovery policies and procedures for all files
or data bases supporting critical functions for
which the program has ownership responsibility,
and for physical assets assigned to and located
in program area(s).
- Formally assign custody of program assets to appropriate
managers and ensure direction is provided to implement
the defined recovery plans, strategies, and procedures.
- Establish all recovery procedures necessary to
comply with these guidelines for recovery of critical
agency missions, which would have intolerable impacts
on the state if lost.
- Ensure contractual agreements exist, based on
impact analysis, for recovery of the state’s
mission-critical business functions and information
resources, where technical services are
unit goals and performance evaluation.
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