Technical
managers have a role in business recovery. Technical
managers include - Information Resource Managers (IRMs),
data processing directors, data center managers, and
network directors. These individuals have custodial
responsibilities, provide information services, and
have oversight or support responsibility for information
resource assets that support business functions.
Typically, technical managers need to:
- Provide the necessary technical support services
to define and select cost-effective recovery strategies,
policies, and procedures.
- Ensure the development and documentation of recovery
strategies and procedures for critical business
functions as defined by the owners of the information.
- Develop and implement adequate backup and recovery
procedures for all critical
data and software in the facility.
- Implement and maintain a recovery plan for information
resources resumption in cooperation with agency
management, the business recovery coordinator, program
managers, custodians, and the assigned owners and
users.
- Monitor the recovery testing and develop the reports
and reporting procedures in accordance with the
requirements of the DIR, program areas, and auditors.
- Coordinate the business functions to identify
the information resources (facilities, personnel,
data, voice communications, equipment) required
to support the IRdependent processes for mission-critical
needs.
This can be based on the resource dependencies
analysis.
- Identify, evaluate, and arrange for the acquisition
of alternative information resources and recovery
services as required to recover the critical business
functions as a custodial role.
- Develop appropriate information resource recovery
strategies based on the results of the analysis
and business process study. It is recommended that
recovery planning become part of technical managers’
goals and performance evaluations if those managers
provide technical support of critical business functions
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